"This is something that retailers can choose to adopt so that they can play their role."
Volatile substance abuse is causing harm in our communities. It involves inhaling some household and industrial products to achieve intoxication. Many of these products can be bought in your shop.
It hasn’t been possible to stop the abuse of these products by changing the formulation, container design or including an unpleasant additive – but controls on the sales of these products to volatile substance abusers can help reduce volatile substance misuse.
This website will help you and your staff understand issues and problems associated with volatile substance abuse and provide preventative measures to help counteract theft, minimise access to products, and effectively deal with customers under the influence of volatile substances.